Browse CoursesCategoriesCourses: Bachelor of Science Program in Information Technology [B.Sc.IT]Course Info: INT302 Information Technology Services ManagementINT302 Information Technology Services Management- Enter CourseThis course covers the management of IT services in an enterprise: acquisition/sourcing, users, organization behavior and organization management, service level agreement, techniques and technology for IT services, cost estimation, critical success factors and case studies of IT services organization.
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